Spire is uniquely capable of creating new solar companies who can enter quickly and become commercially successful. Spire customers can produce solar cells, solar modules or solar energy. They enjoy rapid entry to the market and certification of their products; and join a growing list of cell - module - and energy producers who can be trusted vendors and/or customers of each other and the market beyond. Spire's factories and equipment address crystalline cells and modules, back-end thin film and CPV solar cell foundry services.
Responsibilities:
Act as first contact for customers on incoming calls, coordinate customer paperwork with Sales Department
Understand and verify customer equipment service requirements are met and respond to customer inquiries within 24 hours
Travel to customer sites to assist with set up of new equipment and resolve problems as required with ability to travel up to 70% domestically and internationally
Maintain Field Service tracking system to gauge customer satisfaction
Review final operation of equipment as related to customer specifications
Work with Manufacturing and Engineering to develop new equipment specifications
Qualifications:
Associates degree or equivalent experience in electromechanical assembly of industrial/capital equipment
At least 2 years, "hands on", experience in electromechanical assembly in the semiconductor or related industries
Experience managing or assisting in the training of customers in the factory, participating in installation and trouble shooting/repair
Must have demonstrated ability to maintain professional communications with the customer at all times
Thorough knowledge of assembly drawings, wiring diagrams, computer familiarity to operate commercial software such as MS Word, Excel, Access, Act and similar programs or equivalent is required
Ability to travel up to 70% both domestically and internationally
Familiar with international quality standards. Must have a command of standard written and spoken English and valid drivers license
Compensation: Spire Corporation offers competitive salaries and a first class benefits package. We take pride in a pleasant, non-smoking work environment.
To Apply:
To apply please indicate the position for which you are applying along with your salary requirements in your cover letter. Please send your resume by email or fax. We prefer all documentation by email with attachments in MS Word or PDF format.
Please note, due to the large volume of responses we receive from our postings, we are not able to respond directly to each individual who applies or expresses interest in Spire, or accept inquiries by telephone. While we are happy to accept unsolicited resumes, we typically only contact applicants who apply for advertised openings. If there is interest in scheduling an interview for an available position, one of our representatives will contact you.
Spire Corporation
Attn: Human Resources Department
One Patriots Park
Bedford, MA 01730-2396/USA
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